/soy/ - Soyjaks

Even if doordash is the cause of your ruined food, they will not reimburse you for it anymore.

I order 2-3 times a day, spend thousands on DoorDash. Almost single order I’ve made for the past month has been double or triple dashed. I offer to pay my drivers extra to prioritize my order because DoorDash otherwise does not care if they deliver completely ruined food or not.

I’m a good tipper, usually $10+ before the extra tip if they’ll prioritize me.

But these days I’m being told my order is paired with a worse order before it’s even accepted by a driver.

It’s common knowledge on both sides of DoorDash that double dashes are a scam, both for the customers and the drivers.

well, today, I ordered the same thing I always do. A burger and milkshake. I message my driver as soon as he accepts, as always, and offer to tip more if they ignore double dashes. He doesn’t respond.

My order is picked up, my driver goes a few minutes down the road and sits 20+ minutes waiting on someone else’s food. Then, instead of coming here(I’m closer to him), he goes out of the way to deliver to them first. Spends 25-30 minutes driving circles around the other delivery, finally delivers it, comes here.

My order is an 45 minutes late from the original “estimated delivery”. But because the estimation will continue moving back as long as the dasher hasn’t arrived, the estimation is bs to begin with.

I contact support, explain my frustrations, show them my warm milkshake and ice cold burger.

I spent $38 (with tip) on these two items. The support agent offered me $6 in credits for food that I will not eat.

If they’ll do this to customers who spend tens of thousands every year, they’ll do it to everyone. Doesn’t matter who you are, might as well just consider your food cold before you order it cause there is no way to get your money back for DoorDash’ unfriendly consumer practices.